Columbia Tech

Job Summary

The Director of Manufacturing Operations will be responsible for managing day-to-day manufacturing operations and longer term strategic operations planning.  This individual will be responsible for defining goals, improving processes and labor efficiencies, directing resources, resolving problems, and ensuring manufacturing strategies result in compliant, cost effective, on-time delivery of high quality products.

Duties and Responsibilities

  • Collaborating with all department leaders, provide leadership to the organization with a focus on manufacturing operations and related.
  • Maintain positive, high performance environment that fosters extraordinary customer satisfaction, enhanced morale and employee development through team building, coaching, training, feedback, and goal setting.
  • Lead and manage daily operations ensuring customer expectations are clearly defined and consistently satisfied, products and services always meet quality specifications, and all resources are fully utilized to provide cost-effective, compliant solutions.
  • Establish and lead processes to eliminate waste and drive Lean/6S initiatives while bringing cost, quality, and lead-times to world-class levels.
  • Train associates in the use of continuous improvement tools.
  • Manage operations metrics / KPI’s to ensure compliance, maximizing quality, on time delivery, and profitability while minimizing cost.
  • Utilize ERP and other tools to perform production capacity analysis and planning activities.
  • Collaborate on FMEA, CAPA, & Root Cause Analysis.
  • Collaborating with the Site Safety Coordinator to ensure that safe manufacturing techniques and tools are being utilized.
  • Ensure that everyone has proper training to perform their roles safely while they adhere to outlined safety policies and procedures.
  • Ensure timely resolution of any unsafe practices or conditions.
  • Partner with other business leaders to create and share best practices.
  • Participate in the planning and evaluation of new business opportunities including assessments of projected growth, revenue and impact of new initiatives.
  • Utilize appropriate strategic and tactical planning and communication techniques to ensure organization is clear on daily, weekly, and monthly production goals.
  • Identify and propose resolutions to any quality or compliance problems or discrepancies.
  • Identify those requirements which would affect quality and ensure the necessary guidelines are documented in procedures, work instructions, and training plans.
  • Other responsibilities and projects as directed.


  • Positive attitude, excellent communications skills, self-motivator, tenacious follow up, and superior organization skills.
  • Superior customer service attitude, team development, and coaching skills.
  • BA/BS Degree and a minimum of 10 years managing a manufacturing organization, preferably one focused on electro-mechanical assembly. Advanced degree a plus.
  • Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring overall compliance and quality of delivery.
  • Demonstrated ability to build effective relationships across all levels of internal and external business.
  • Excellent technical, problem solving and analytical abilities.
  • Previous experience in implementing Lean/6S manufacturing concepts.
  • Must be flexible, possess strong leadership and interpersonal communication skills; ability to manage multiple priorities.
  • Strong decision making capabilities and capacity to handle confidential information.
  • Strong knowledge of electromechanical assembly processes, ERP systems, and quality systems.
  • Proficiency in Microsoft PowerPoint, Excel, Word.
  • Ability to interface well with customers.

Working Environment

  • Generally works in an office environment, but may occasionally be required to perform job duties outside of the typical office setting. Occasional travel required.

Physical Requirements

  • Interaction with people and technology while either standing or sitting.
  • Must be able to communicate face-to-face and on the phone.


Note:  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.